Customer Reviews & Stories

Leave Us a Review

We want to hear about your experience at Ek Automotive.

Click on a logo below to leave us a review on your favorite site. This takes just a few minutes and we appreciate you taking the time to do this.

Yellowpages Reviews  Ek Automotive, full service auto repair facility in Chicago IL Yelp Reviews Read Unbiased Consumer Reviews Online at AngiesList.com Google Reviews

What a great automotive shop from start to finish!  Been there twice and both experiences were great.  Very prompt and courteous.  They take the time to really explain the repairs and your choices.  In and out in a timely manner and reasonably priced!   It's all good at EK!   Eric G.

— Google Review

Steve and his crew are first rate.  The waiting area is well-designed not only for comfort but also  towards explaining repairs - he has a cut apart car in the middle of the room. The shop is a throwback to the good old neighborhood mechanic. This is the shop you remember as a kid - you could fill your tires and they'd put the chain back on for you.  THe place your dad and your uncle got their cars repaired. I'm a bit of a "car guy" and know a thing or two about auto repair.  I trust these folks totally for automotive repairs - be it my wife's minivan, my sedan  - or my antique hotrod that is 50 years old.

— Yelp Review

Moving back to to the hood soon. I have known Steve all my life, he has put his blood sweat and tears into this place from such a very young age. I have never heard one bad thing about this place ever, just all good. Moving back and only two blocks away, Steve will soon have another dedicated customer very soon. Ek auto catches the true essence of Edison Park to the fullest.

— Google Review

Really great job; good service and prices. Totally satisfied with their service and right down the street from me.

— Yelp Review

EK Auto Repair, Service and Staff, highly recommended.

— Google Review

I have known Steve Ek for many years and you won't find a more stand up guy and someone you can trust to perform all your auto repair needs. Whether you live in Edison Park where his shop is located or a distance away like me, you will not regret leaving your car at Ek Automotive for every service that your vehicle requires.

— Yelp Review

Excellent knowledgeable services.

— Google Review

We began taking our BMW there when the warranty was over and they have been fantastic with any issues we have had with the vehicle.  Overall, our favorite things about EK are as follows:  1) They have a PERSONALITY. They are very nice and are always there to help -- even in a bind.  2) Good price -- it never fails, if the dealership gives us a quote, EK will beat it ... with better service and faster.  3) They care -- You can tell they have pride in their work.  4) They don't nickel and dime you -- They understand the relationship is a long-term investment for them not a short-term sale.  5) They contribute to the Edison Park community. This goes really far with us -- you can tell they aren't just here to make money ... they are part of us.

— Yelp Review

Everyone there was friendly and helpful. It's always a great experience!

— Google Review

Ek Auto is not an ordinary Auto repair shop. They go above and beyond so that their customers are comfortable. I don't think their is a Biz in Edison Park that supports the community more than Ek Auto. They also host evenings out for their customers. I recommend Ek Auto to everyone

— Yelp Review

Honest and highly qualified. I would recommend them to anyone!

— Google Review

I would highly recommend this place to anyone who is looking for quality work! On top of that, these guys are very honest and that is hard to come by these days.

— Google Review

Great, honest service.  This is the only auto place I trust.  I had an issue, the estimate was given and when I picked up the car it was much cheaper than expected, they told me they were able to save some parts.  Now what auto place would do that??  Also before I even brought my car in, Steve made sure he had all the parts that I needed, instead of bringing my car in and hearing "uh, we don't have the parts, we'll have to order them".  I will be able to drive my car into the ground now.  Will not bring it anywhere else.

— Yelp Review

Trustworthy and honest pricing.

— Google Review

My Wife found EK and I took my car there as well.  The folks at EK were friendly, understood our needs, advised on repair needs and provided a cost effective alternative instead of just charging me more.  We will be return customers.

— Google Review

Ek Automotive has always treated me right. they take the time to explain to me what my car needs and how much it is going to cost BEFORE doing any work. They have a very friendly and comfortable shop. It's always clean and they bend over backwards for me. I would never go anywhere else.

— Yelp Review

Excellent service from knowledgeable reliable mechanics.

— Google Review

Steve and Mike are great guys.

— Google Review

It was 120,000 miles ago I stumbled upon EK Automotive. Now approaching 200,000 miles my car runs like new. Should I go for 3000,000 ? Using Ek exclusively for repairs has gotten me this far. Service is excellent , skills are outstanding, and prices are fair. Plus how many auto repair owners do you meet was are in a reggae band nad are concerned about helping the youth in the neighborhood ? Steve is the only one I've ever met

— Yelp Review

EK Auto provides fast and reliable service.

— Google Review

Ek Automotive are honest mechanics who do great work.  They are quick to respond to your needs.  Not to mention, the shop itself is a great place to wait!  Also kid friendly, they let my kids feed the fish.  Highly recommended!

— Yelp Review

Great shop.  Conscientious, fair, accommodating.  Good expertise.  Does not gouge.

— Google Review

Always great service. Trustworthy crew.

— Google Review

I would highly recommend EK to anyone looking for an honest mechanic who does high quality work. Glori R.

— Yelp Review

Great shop, great owner, great employees.  I have taken many vehicles here over the years and always received the best automotive service and the soundest advice.  Highly recommended independent business.

— Yelp Review

When we drove our minivan to Chicago from Kansas two weeks back, the car showed battery indicator and all the door lights. Google search led us to EK Auto Repair shop. We left the van at the facility and took an Uber to visit the city. By evening, they fixed the van at a reasonable price. New alternator was installed. We drove to KS back without any further incidents and the van is still running fine - touch wood!!

— Google Review

My family has been having Ek Auto take care of our cars for years and years - my parents, my 2 sisters, and my sister's in laws. We all appreciate the quality of repair and customer service. I highly reccomend Steve and his crew to anyone.

— Yelp Review

I will have my car serviced only at Ek. They are the only mechanics I have found to be truthful about whatever problems exist. There would be times I would take my car to them because I thought I had a serious problem. They would check it out and tell me there was no problem at all, just dirt or something stuck under the car. They would remove it and send me on my way. Very importantly they stand behind their work. I cannot say enough good things about their many kindnesses during my husband's 7 year illness. They would go out of their way to be sure my car was in good working order so that I didn't need to worry about a break-down while driving him to many doctor appointments. Also, they would make sure the car was returned to me as quickly as possible because I never knew when my husband would be taken to the emergency room.                               THANK YOU STEVE, MIKE AND THE GUYS BEHIND THE SCENES

— Google Review

The service is great.  The guys do a good job of explaining the work that needs to be done and any problems they encountered.

— Yelp Review

I'm really happy with Ek auto. Going to an Auto shop is kinda like going to the Dentist. A few things you'd look for is trust, good work and being comfortable.  Ek Auto provides all this and more. My most recent visit was to have new brakes put on my Toyota Rav4. You don't have just anyone put brakes on your car. This is how much I trust and appreciate this place. I know the work is done right and at a competitive price.

— Yelp Review

This place does excellent auto repair  my car broke down at 11 in the morning and by 5 PM they had it fixed and back on the road  🙋🏼I recommend them to all my friends and family now and anybody who asked me if I know of a good auto repair? I tell them I know a great auto repair place 🌟then I hand them a Wine referral card. Thank You aging for fixing my 🚙

— Google Review

Ek Automotive and its owner Steve Ek have been a blessing to this lady's life. Anytime I have an issue from an oil change to a nail in my tire, they are ready willing and more than able.  The service is personal from well trained and professional staff.  There is no such thing as a run around with Ek Automotive.  It is straight up, honest pricing with no nonsense and one of the CLEANEST auto shops I have ever been in. You can trust all your auto needs to Steve Ek and Ek Automotive.

— Yelp Review

Ek Automotive is my shop. I have patronized them for almost 20 years. They are knowledgable fair and competitively priced. Most of all trustworthy which is key.  I recall dropping my car off and telling Steve check the car out and do anything it needs... A blank check to perform unneeded maintenance and repairs.. He called me later that day and said car was ready. All it needed was an oil change. Steve is a honest man.

— Yelp Review

This place is unbelievable. I take 3 cars here regularly. The work is awesome and I've never felt pressured to pay for extra services.

— Google Review

I highly recommend Ek Auto to anyone who is looking for honest assessment and maintenance of their vehicle.  As a long time customer over 20 years, I have trusted Steve with all of the cars that I have owned over the years and have never gone to any other mechanic.  Ek Auto provides me with reliable and accurate service.   I depend on my car to get to work on a daily basis, so Steve and his crew are very important to me.  Also, I know that Steve reaches out to the community and gives back by donating a car to someone in need every year.  I wish more people would run businesses like Ek Auto.  Thank you for all your years of service.  I do not know what I would do without you guys.  Keep on doing what you do best, servicing the community with friendly, honest and fair practices.  The community needs you around for as long as possible.  Lisa   *Shout out to Mike, who always takes my appointments in a timely matter!  Excellent customer service and valued resource in my book!!!!!

— Yelp Review

Over 5 years ago Don and I were referred to EK Auto Repair by a friend who highly recommended them.  Since then we have only gone to EK to have our Matrix serviced.  Steve and his co-workers know cars and how to deliver excellent customer service at a reasonable price.  We have referred family and friends to EK who have also been very satisfied!

— Google Review

Would highly recommend this place. These guys go out of their way to make sure you are fully satisfied with the work they provide. Mike is also really great at explaining everything to me!

— Yelp Review

Always friendly, fast and thorough. The folks at Ek are trustworthy and reliable. We even won $2.00 on the scratch-off game they sent us.

— Google Review

Obviously Customer S is not quite sure what he got done to his car. Pretty sure they don't charge 180.00 for an oil change and tire rotation. Customer Service was wonderful. The owner was even the one who picked me up when my car was ready. Mike, the service writer, was really helpful, knowledgeable and nice while explaining everything thoroughly. I thought price was fair and service was great. Will be going back for my next service. Can't give 5 stars until they repeat my good experience.

— Yelp Review

I found EK Automotive right in the neighborhood.  They were extremely nice, courteous and professional.  I had moved to the area over a year ago and this was the first time I needed my car serviced and I was reluctant (being a female) to try someplace new.  Because they had such great reviews, I decided to give them a try.  I took my car in and the weather was awful.  They were kind enough to drive me home and then come and pick me up after my car was ready.  Their prices were as estimated and I know they were very honest.  I subsequently found out that my nephew used to work for them and knows them to be so. Highly recommend.

— Google Review

We've been bringing both of our cars to Ek for the last 10 years - no complaints yet.  They don't "talk down" to us, or pull the automotive jargon that makes your head spin.  Thye explain things thoroughly, are fairly priced, and have quick turnaround. They'll even provide transportation within the neighborhood if you're left without your car for a bit.  Steve is also very generous to the schools in the neighborhood -- he truly "gets" what it means to be a "good neighbor' business.

— Yelp Review

EK has always been a pleasure to deal with.  I wouldn't take my cars to be serviced anywhere else.  I've always gotten appointments in good time and they're up front about cost and repairs.  Where other shops would perform work that doesn't need to be done, EK has told me I don't need certain things repaired/replaced.  I trust EK and will continue to bring my cars to them.  My wife and in-laws have brought their cars to them for many years.  There's a reason for that.

— Yelp Review

Friendly service, honest. You are never told your car needs more repairs than it actually needs.  My husband and I trust Steve and the mechanics at EK Auto. We have been going there for a few years now.  Very thorough, good job.  Fair prices.

— Google Review

I bring my 10 year Honda for the maintenance. With Steve's help I plan to keep that car driving another 10 years. They are reasonable and honest plus they send me friendly reminders in the mail. It is nice to keep the business with in the neighborhood.

— Yelp Review

This is my favorite mechanic in Chicago. They are so honest and their prices are lower than anywhere in the area. Not to mention their outstanding customer service!

— Google Review

These guys are very knowledgeable and very customer service oriented.  I have a newer car that is still covered under warranty, but I'll be sure to take it there for work because I trust the guys.  Now my 94 Camry is a tank, but when it needs something fixed (rare) or it's time for an alignment, the only guys I trust are at EK's.  Nice office, staff and facilities.  Most importantly, the mechanics will get your car fixed.  No 5 stars because nobody is perfect.

— Yelp Review

I've had the brakes, emissions, tail light and suspension on my Range Rover fixed by EK auto over the past couple of years.  They're honest and I trust them.

— Yelp Review

Professional, friendly, unique.

— Yelp Review

This place has ALL "5 star" reviews for a reason. These guys care on the next level. Come here! Look no further for your mechanic!

— Yelp Review

This place is awesome! Steve always gets the job done promptly and at an extremely reasonable rate.  The standard oil change deal comes to about $30 with oil, with the check up and everything. My car needed an air filter replaced, which was done for HALF the price the nearby Jiffy Lube quoted (yes, I am ashamed, I did get an oil change there once...). They constantly do the "little extras" at little or no cost (like installing the wipers my husband thought would be a cinch to install).  You have the added peace of mind that they will actually look out for problems on your car, and if there is a problem, fix it correctly. Their work does have a warranty apparently. I would definitely trust them to work on my car without even a second quote.

— Yelp Review

We've been taking our cars to Steve and his team since we moved to Park Ridge almost 9 years ago... they're competent and trustworthy, and we;ve always had great experiences with them.  Highly recommended... and a short walk to the Metra station!

— Yelp Review

Came across this review by accident and was very surprised.  I have been taking my cars to EK Auto for about 10 years without any problems.  I have used them as recently as October 2012.  I like the neighborhood feel to the place and as a female, they have never talked down to me.

— Yelp Review

I don't know what the other reviewer is trying to do by slamming this business.  We've been taking our cars there for a few years and have always been treated very well.  We trust Steve, Mike, and the other mechanics with all our cars.  On numerous occasions they have advised us that we did not need work done that other repair shops told us we had to have.  I call them before I buy a car because I trust their knowledge and expertise.

— Yelp Review

I've been going to Ek for several years and with several cars. He's always been honest and helpful. I never feel ripped off by him. He's extremely friendly and his other staff are professional. There's a great vibe in his shop. You can tell he loves his job and his community. If you want personal, caring service, this is the place. Also fun to see his Facebook updates.

— Yelp Review

These guys are awesome. Steve  the owner and Mike the manager genuinely care about people and the service they provide. I have nothing but good things to say about this place and Steve is all positive energy and is actively involved in the local community which is evident in the fact that his shop is thriving. I've been bringing my car here and several other cars actually for the last 4 years and I have NEVER felt that I have been taken advantage of or ripped off in some way. Steve and Mike are true car enthusiasts and experts-- they will be honest with you and let you know exactly what needs to be done and why and will never suggest any repairs that are not necessary. I've owned a car since I was 16 and I can honestly say this is the first mechanic I've ever totally trusted. This place may not be low ball cheap but the cheapest is not always the best and although it may cost a little bit more you can be sure you will walk out of here having received quality work performed by quality people. BRING YOUR CAR HERE TRUST ME YOU WILL NOT REGRET IT!

— Yelp Review

Steve goes over and beyond the call of duty to help his customers and the industry.

— Yelp Review

Steve Ek and his team are extremely knowledgeable of all thinks auto related.  Not only mechanical repairs but also some cosmetic.  I like that you can do an after hours drop off and they are great about calling you with pricing and when your work is done, all in a very timely manner.  I even had to get a special part ordered from Acura and they got it for me and installed it beautifully.

— Yelp Review

I had a minor repair today and the service was incredible! I couldn't have asked for a better experience!

— Yelp Review

We were looking for a mechanic close to where we live. We found automotive happiness in Ek Auto.  Located in the Edison Park neighborhood of Chicago, they have been an established business for 24 years as of this month serving all your mechanical needs for your automobile. My husband and I brought our car in without an appt.  It needed an oil change and we wanted to see if the brakes needed to be done. 1. The mechanics were fair and honest with us.   They told us our brakes looked good, changed the oil and provided a well printed receipt detailing all charges. 2. The inside of the waitroom is very clean.  The floors are neatly made with recycled crates.   3. We also needed a new windshield as a rock cracked the glass on ours.  They had the windshield replaced for a decent price and a did good job. 4. Steve Ek is a, "neighborhood," guy. He is very down to earth and very fair to deal with.  His character was a draw for us to try his shop. We will continue to be patron's of Ek Automotive.   Both Rob and I are glad we found the place.

— Yelp Review

My Wife found EK and I took my car there as well.  The folks at EK were friendly, understood our needs, advised on repair needs and provided a cost effective alternative instead of just charging me more.  We will be return customers.

— Yelp Review

Everyone at Ek Auto was rather friendly.  I liked how that made what was going wrong with my car understandable to a simple non-mechanic mind as mine.    It wasnt the cheapest place but having someone i feel like i can trust work on my car is a bigger plus in my book.

— Yelp Review

12/10/2016 I bought a winter beater, and decided to get a cheap oil change. I was going to go to any chain (ie Jiffy Lube) but something told me to instead pay a little more and take it somewhere where they wouldn't treat me like a number.  I took the car to Ek Auto, and surprisingly they had a "get acquainted" offer that ended up putting them in the same price range as the cheap chains. As I waited in the shop for them to carry on the work, it felt so welcoming: it's a nice little cabin with tons of things to keep you distracted, and a coffee machine available for free. Awesome experience.  2 days later, I wake up to a flat tire. I decided to take it in to the same shop and uber to work, and when I came back to pick up the car, I asked how much the repair was, and they said "it was just a broken valve, so don't worry about it". Wow. Talk about not treating you like a number. And yes, I know, a valve is cheap, but it takes time to figure out what was wrong and fix it, and labor isn't cheap.  So thanks again, you have a new happy customer!

— Yelp Review

The air conditioning was not working on my Fathers 2014 Chevy Impala.  My Brother said it was an easy fix I could save money and do it myself by purchasing a can of freon at the local auto parts store.  Up to this point the only 'work' I had done on any car was filling It with gas and washing It once or twice.   So I'm not sure why I thought it would be as easy as my brother said.  Spent several hours watching YouTube videos.  Spent about $50 can of freon.  And eventually was successful adding the freon to the car and getting the A/C working again!   The cold A/C lasted about a day.  It was then I decided this was better left to a professional.   I received a flyer in the mail from EK Automotive.  Called them and spoke to Natalie.   She had a great attitude and was able to set up an appointment right away.  They inspected the car, fixed the A/C and changed the oil.   The cost to do all of that was not much more than what I paid for just an oil change at jiffy lube.    Excellent overall experience and Recommend EK Automotive to anyone who owns a car.   It's been several months since they fixed the A/C and it still continues to work perfectly.      Natalie and Mike are really helpful and fun to talk to

— Yelp Review

I have been coming to Steve for at least 10 years or more and can honestly tell you Steve and Mike are honest and extremely thorough and excellent at their jobs with cars and all.  They tell you the way it is and do not try to nickel and dime you for things that you do not need done. It is a pleasure to have someone so close to where I live. Have recommended them to some of my friends too. Keep up the good work!

— Yelp Review